Quick links to get started and better understand your options.
Family in Crisis Form – Start here. Tell us what’s going on so we can help you take the next step.
Child Mind Institute Symptom Checker – Use this tool to better understand your child’s symptoms and possible concerns.
State-by-State Resource Guide – Find local systems, contacts, and crisis support for Washington, Oregon, and California families.
These tools are designed to help you get clear on what’s happening and what to do next—because clarity brings confidence, even in crisis.
Helpful information you can use right now to prepare for treatment and care.
What to Gather for Admit – Learn what documents and records are helpful, and how to scan and send them.
What to Expect in the First 24–48 Hours – Understand the next steps once you’ve submitted your form or left the ER.
After the ER: What Comes Next – What to do when you’re discharged with no clear plan.
Talking to Your Teen About Treatment – A compassionate approach to one of the hardest conversations.
Supporting Your Child After Admit – How to stay involved, communicate with providers, and take care of yourself.
Each guide is here to make the unknown feel a little more manageable—so you can focus on what matters most: getting your child the care they need.
Guides for navigating schools, systems, and insurance when you’re hitting walls.
When the School Isn’t Responding – What to do when your district ignores your concerns or delays support.
Understanding IEPs, 504s, and Educational Advocacy – Learn how to access accommodations and request evaluations that matter.
When Insurance Won’t Cover Care – How to explore out-of-network options, appeal denials, and find alternative funding.
You are your child’s best advocate—and we’re here to back you up with tools, language, and support that helps you get heard.
We’ve answered the most common (and most stressful) questions we hear from families in crisis.
You’re not the first parent to ask these questions—and you won’t be the last. Find reassurance, direction, and support right here.
Getting help can feel overwhelming—but reaching out is the first, brave step toward healing. You’ve already started. Let’s keep going—together.
This is the fastest way to get support tailored to your child’s needs. We'll review your situation and help you take the next best step.
Learn from real stories, expert advice, and tips from families who’ve walked this path.
Get answers to the most pressing questions about admit, providers, and navigating the system.
Let us help you take the first step—because you don’t have to have it all figured out to begin moving forward.
Every day, families just like yours face impossible choices. Every day, we help them move forward. You don’t have to have all the answers right now – you just have to take the next step.
Hope is real. Healing is possible. Let’s take this step together
We help insured families access clinically appropriate treatment and coverage for children and teens facing mental health, behavioral, or substance use challenges.
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